In an industry like mining that has a typical 24-hour working day, unplanned downtime and equipment failure can be disastrous.
As immediate response has been crucial, Kobex strategically locates branch offices and spare parts warehouses to dispatch the after-sales support team immediately and ensure the necessary spare parts are always available. We place a high priority on customer satisfaction through on-time delivery and parts availability.
In order to fulfill our customers’ urgent needs and implement the best services throughout the archipelago, Kobex has quality parts with total number of 50,000 line items located in numerous regions of Indonesia.
As our goal is to provide fast response, we maintain a network of strategically located service stations. This enables us to dispatch our mechanics immediately to the customer’s job site.
With the principles of working together and being the most reliable company in the industrial market, Kobex provides competitive pricing and genuine parts for all customers.
In order to ensure the availability of our customer’s inventory as well as order parts and manage stock, we can provide consultancy related to inventory and warehousing management.
The advantages of easy online shopping are not having to leave the house. Not only find out the stock in the Kobexindo Official Store but also you can track orders easily.
Regular program to give customers special price with the same quality. We are offering special discounts on purchases order for a limited time.
The guarantee of available spare parts at fixed prices over a period of time are formulated in this program. Unused parts will no longer concern running activities since scheduled delivery is prepared which will be calculated according to the usage and purchase plan for a specific period of a half to one year.
With ownership units (min) 20 unit or equivalent to purchase of Sparepart 5000 USD per month in one location. Dealers responsible to maintain parts stock and guarantee of availability in list that approved together. Inventory and warehouse will be managed by the Dealer.
Dealers will put the parts inventory in the customer warehouse. And Customer will report the status of its stock for Dealers to warrant availability. Parts will be Invoiced based on usage each month.
