As part of our commitment to the customers, Kobex provides preventive and periodic maintenance service using only the finest genuine spare parts, also guaranteeing the long-term capability and availability of the machines.
We support our customers in identifying any issue that may occur before prolonged downtime on site happen and resolve them with our Service Maintenance Program. Our mechanics stay at the forefront of diagnostic technology and employ the latest maintenance programs to ensure the fleet is reliable while reducing downtime and repair costs.
Customer satisfaction and trust have been our major priority which we try to keep by providing free initial service with the purchase of any unit, transfer knowledge, and field guidance regarding operation procedures as well as periodical services at four different levels: PS 250, 500, 1000, and 2000.
Contact our 24/7 service network that provides unit repair service throughout Indonesia.
Phone: +62 6470 0800 / +62 6470 0808
Several located facilities throughout the archipelago are located strategically in a way to ensure that every customer needs for component, or unit repair programs are served in a good hand through our advanced workshop.
Have our trustworthy technicians for routine maintenance service and backlogs to your location, with per-hour rate for each unit and Service Maintenance Program, we ensure our customers that their units are maintained properly according to the procedure at a substantially lower cost than a full maintenance contract.
As the implementation to serve our best to customers, this program has been made to be the most comprehensive product support and ensure maximum performance for all units.
With the extraordinary support from our team and its facilities placed on the job site, the scheduled maintenance service and protection against downtimes will be performed well.
The guarantee for the availability in annual unit and best-quality services are our prime which only charges per hour of unit operation.
Within this program, we will reduce unplanned downtime and equipment failure to increase machine productivity, while guaranteeing competitive prices by exchanging main unit components with stock that has been prepared on schedule.
Our skillful technician will be assisting every customer in testing the performance of their units, predicting the lifetime of particular components, and creating unit repair schedules to certify that their units are ready to utilize with minimum downtime, no matter the conditions is.
Whenever our customers need to replace component parts of the undercarriage, our technicians will responsively analyze and anticipate their needs.
This program is the prime parameter to estimate the lifetime of main component, by periodically taking oil sample from our customer to grant the best performance of our products.