In our industry, we understand that we need to take care of our customers after we deliver the machines, not before. Our customers face a deadline-driven, getit-done-now business environment and need the fastest response from our AfterSales team. Kobexindo will continue to invest and expand so as to provide our customers with the best services to guarantee full customer satisfaction.
To suppor t the growing population of excavators and wheel loaders in Indonesia, in 1994, we completed our Maintenance Facility which is located at Lemah Abang, Bekasi. With total investment amounting to US$8Million, Kobexindo's facility comprises of 35,000 square meters of land consisting of Office, Warehouse, Workshop, Training Center and Private Bonded. A complete service and par ts network composed of branches located in Surabaya, Pekan Baru, Balikpapan and Banjarmasin helps our customers in reducing any downtime that may occur at site.