PARTS DIVISION


For our customers’ satisfaction, we are committed to providing only genuine parts while maintaining high stock availability, fast on-time delivery, and competitive prices.

HIGH AVAILABILITY

PT Kobexindo Tractors Tbk has quality parts totalling 22,000 line items located in multi-locations all over Indonesia to readily fulfill our customers’ urgent needs

QUICK RESPONSE

Our strategically located network ensures quick dispatch of mechanics to our customers’ job site.

COMPETITIVE PRICES

Kobexindo and all of our principals work together to offer competitive pricing and to offer only genuine parts to our customers.

 

PARTS PROGRAM

PARTS CONSULTANCY

PT Kobexindo Tractors Tbk is able to provide consultancy related to inventory and warehousing management.

JOY-FULL MEETING

This program allows the arrangement for a regular meeting between PT Kobexindo Tractors Tbk and our customers to discuss issues related to product support.

PARTS CAMPAIGN

This program is a special offer by giving attractive discounts for a limited period in regards to bulk purchase.

BLANKET ORDER

This program guarantees the availability of parts for our customers at fixed prices over a period of time. The delivery of parts is scheduled so that they do not have to burden themselves with unused parts stock. Their needs are calculated based on their usage of parts and their purchase plan for a specified period of 6 months to 1 year.

 

PACKAGE SERVICE AND PARTS PROGRAM

These featured Parts and Service Support Packages are supported by principals exclusively for Doosan Excavator and provide various advantages, i.e. maintenance guarantee by factory standards and additional discounts for the purchase of parts.

PSPP MAINTENANCE

PT Kobexindo Tractors Tbk provides Periodical Service 250, 500, 1000, and 2000 or periodical services every 2 weeks and carries out backlogs.

PSPP SUPERVISORY

PT Kobexindo Tractors Tbk conducts a visit on PS 1000 and PS 2000 or every 3 months to provide our customers with additional knowledge and consultancy.

PSPP AUDIT

PT Kobexindo Tractors Tbk conducts a visit every 6 months to audit the execution of unit maintenance and the use of genuine parts.